Services & Solutions
Services & Solutions
Delivered as a long-term consulting engagement, from rollout all the way through to ongoing support.
Strategy & Management Consulting
Clarify direction, business model and growth strategy, with a structured method that helps your leadership think it through.
Key deliverables
Strategy mapBusiness model canvasOrganisational assessment reportAnnual execution blueprint
- Business model design
Value proposition, customer structure and revenue model, rebuilt - Organisational strategy planning
A 3 to 5 year strategy map with an annual execution plan - Competitive positioning analysis
Industry trends, competitor benchmarking, differentiation strategy - Performance indicator design
OKR / KPI design and rollout, tracked through to practice
Process & Governance Design
Find the bottlenecks, get SOPs, accountability and controls properly designed, and lay the groundwork for the system rollout.
Key deliverables
Current-state process reportSOP manualAccountability matrixInternal control designRollout training materials
- Process mapping & optimisation
Cross-department process review, bottleneck analysis, redesign - SOP standardisation
Writing and rolling out SOPs for core operations, with training - Internal control & authority design
Tiered authorisation, approval mechanisms, audit checkpoints - RACI responsibility matrix
Cross-department ownership and ways of working
Odoo Implementation & Customisation
Official Odoo Partner. Rollout planning, custom development, data migration and ongoing support, all handled by the same team from start to finish. Nothing subcontracted, nothing dropped between hands.
Key deliverables
Requirements specificationRollout blueprintCustom modulesData migration validation reportOperation handbookOngoing support
- Rollout planning & process redesign
A phased go-live blueprint, built on a review of how work runs today - Custom module development
Feature extensions, API integrations, custom reports and documents - Legacy data migration
Salesforce, existing ERP or Excel ledgers, migrated and reconciled in full - Multi-company & group structures
Related-party transactions, inter-company flows, tiered access design - Training & go-live support
Scenario-based handbooks plus an Agent on hand for questions, UAT acceptance, monthly support retainer
AI Agents & Intelligent Automation
Agentic AI isn't a chatbot. It's a digital teammate that gets work done: it plugs into the tools your team already uses, finishes routine work on its own, and gives managers the full picture in a chat window. During the rollout the PM Lead Agent runs alongside you. After go-live, the Otus team collaboration Agent platform takes over the daily work. Already running in real companies, not a proof of concept.
Key deliverables
Agent design documentAI governance & role designLive Agent serviceMCP / API integrationAutomated operations reporting
- An AI assistant inside your daily tools
Assign work by chatting in Discord, LINE and similar tools, connected to Odoo and Notion - Project management automation
Multi-project progress tracking, task reminders, automated meeting and follow-up tracking - AI governance & role-based access
Authorised by department and job title, critical actions kept human-in-the-loop, all activity auditable - Operational data & decision support
Cross-system data consolidated automatically, with dashboards and weekly or monthly reports generated for you
Our Process
Four steps to working together
Listen & diagnose
In-depth interviews and assessment, to find what the real problem is.
Strategy & design
Turn the diagnosis into a workable plan, aligned with your leadership.
Build & roll out
Go live and train the team, so the plan actually runs.
Track & improve
Keep reviewing the numbers, so the system grows with the organisation.
Three ways to start
Put Agents into your team's daily work, run the rollout yourself with an Agent alongside you, or have a consultant lead it end to end. All three start with a free 30-minute consultation.
Book a CallBook a free consultation